Browser cache and cookies are files created by websites you visit. If you are having issues with a website, clearing the browser cache and cookies can help.
Microsoft Edge
- In the toolbar, click More (the three dots in top right)
- Click Settings
- Under Clear browsing data, click on Choose what to clear
- Select Cached data and files & Cookies and saved website data
- Click Clear
Google Chrome
- In the toolbar, click More (the three dots in the top right)
- Under More tools, click Clear Browsing data
- In the dialog box, select Cookies and other site and plug-in data & Cached images and files
- Change Obliterate the following items from: to the beginning of time
- Click Clear browsing data